swxxswxx 发表于 2017-10-10 13:59:14

求助:升级后Office_IM服务重复启动问题

本帖最后由 swxxswxx 于 2017-10-10 14:11 编辑

10月7日,我单位将通达OA从2015版(8.15.160722)跨版本升级至2016版(9.13.170710)后,其他业务基本正常,只是OA服务器的Office_IM服务会不断地重启。。。。如图所示,基本上4分钟就会自动重启一次,请问是什么原因??









通达邝金霞 发表于 2017-10-10 16:51:54

您好,请再将myoa/logs/redis的日志上传一下

swxxswxx 发表于 2017-10-11 10:39:01

查看redis.log日志,比较正常,日志数量也较少,以下为10月7日至11日的redis.log日志内容

07 Oct 14:58:14.336 * The server is now ready to accept connections on port 6399
08 Oct 02:04:50.392 * Background append only file rewriting started by pid 9572
08 Oct 02:04:50.501 # fork operation complete
08 Oct 02:04:50.501 * Background AOF rewrite terminated with success
08 Oct 02:04:50.501 * Parent diff successfully flushed to the rewritten AOF (0 bytes)
08 Oct 02:04:50.517 * Background AOF rewrite finished successfully
09 Oct 01:30:29.986 * Background append only file rewriting started by pid 10520
09 Oct 01:30:30.111 # fork operation complete
09 Oct 01:30:30.111 * Background AOF rewrite terminated with success
09 Oct 01:30:30.111 * Parent diff successfully flushed to the rewritten AOF (0 bytes)
09 Oct 01:30:30.126 * Background AOF rewrite finished successfully
10 Oct 02:22:34.080 * Background append only file rewriting started by pid 20608
10 Oct 02:22:34.221 # fork operation complete
10 Oct 02:22:34.221 * Background AOF rewrite terminated with success
10 Oct 02:22:34.221 * Parent diff successfully flushed to the rewritten AOF (0 bytes)
10 Oct 02:22:34.236 * Background AOF rewrite finished successfully
11 Oct 02:35:12.078 * Background append only file rewriting started by pid 20508
11 Oct 02:35:12.187 # fork operation complete
11 Oct 02:35:12.187 * Background AOF rewrite terminated with success
11 Oct 02:35:12.187 * Parent diff successfully flushed to the rewritten AOF (0 bytes)
11 Oct 02:35:12.203 * Background AOF rewrite finished successfully

通达邝金霞 发表于 2017-10-11 17:32:42

您好,请将\MYOA\attach\redis_data下面的appendonly.aof文件剪切出去,然后把服务都重新启动一下。

swxxswxx 发表于 2017-10-12 08:49:54

感谢邝版主解答,我按照你说的,先将服务停止,再把appendonly.aof删除,重启服务后,生成了新的appendonly.aof。经过观察,发现仍旧每4分钟Office_IM服务就会重启。。

而且在D:\MYOA\attach\redis_data\heap文件夹下,发现RedisQFork_2088.dat文件巨大,有550MB,而且还在继续增大中。这是啥东东,怎么处理。。。

希望能远程协助一下,我的QQ:693534431

通达邝金霞 发表于 2017-10-13 17:02:56

您好,已添加扣扣
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